Frequently Asked Questions

Will I have my own bedroom? Do we roommate match? Find answers to your most pressing questions right here on our FAQ page!

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HOW CAN I SEE AN AVAILABLE APARTMENT AT COLLEGE TOWN @ USF?


You can start a chat or submit a contact form on our website. Or you can contact us at USF@collegetowncommunities.com or (813)-443-0944.




DO I NEED TO ALREADY HAVE ROOMMATES OR CAN A ROOMMATE BE PROVIDED?


Any student will be accommodated at College Town @ USF. If you already have other students that you know you would like to live with, you will be placed with them, within the same apartment. If you are looking by yourself, you will be put on our “Roommate Needed List” and matched with other single tenants of the same gender using our Roommate Matching System. The roommate matching questionnaire is part of your initial application that you fill out prior to signing a lease to live at College Town @ USF. We use your answers to this questionnaire and compare them with other residents’ answers and match everyone accordingly.




ARE THESE UNITS FURNISHED?


Yes, all units are completely furnished. Furnishings include: Leather couches, Coffee table, Kitchen table with 4 bistro style chairs, Full sized bed with hypoallergenic mattress, Desk with locking drawer, Desk chair, 5 Drawer dresser, Full Sized Closet, and a 42” Flat Screen TV in every livingroom.




WHAT APPLIANCES ARE INCLUDED?


All kitchens are supplied with a Full Sized Refrigerator, a Range/Stove, Ventilation Hood, Microwave, Dishwasher, and Garbage disposal.




ARE UTILITIES INCLUDED IN THE RENTAL AMOUNT?


All utilities are included with the exception of cable. Contact the leasing office for details about setting up cable.




WHAT IS INCLUDED IN MY RENT PAYMENT?


Contact our Leasing Office for details.




IS THERE A SECURITY DEPOSIT?


No, we do not charge a security deposit!




WHEN DO I PAY RENT?


Rent is to be paid by the 1st of every month of your contract. Arrangements can be made to pay a full semester in advance or a full year in advance if that is desired by the tenant. You can even submit a rent payment through your Resident Portal.




HOW DO I PAY RENT?


Rent payments can be made by check, money order, wire transfer, credit or debit cards (No cash will be accepted) in the Leasing Office or online through your Resident Portal account. Most debit cards have a daily limit for charges, so check with your bank to be sure you have the ability to make large payments before attempting payment. Convenience fees will apply to any online payment and vary depending on your payment method. College Town Communities splits these fees with you and pays half, so the fee you pay is actually half of the entire fee. Checks are the cheapest way to pay!




IS PARKING AVAILABLE ON SITE?


Onsite parking is available for tenants at no additional charge. Every tenant must obtain a Parking Permit Sticker from the Leasing Office in order to be permitted to park in the onsite parking lot. Any vehicle parked in the College Town @ USF parking lot without a parking sticker will be given a one-time warning or towed upon discovery, depending on the circumstance. These actions are taken to preserve safe and well-lit parking for our residents who are paying for this amenity.




WHO IS ALLOWED TO LIVE AT THESE FACILITIES?


We are a student housing facility located in Tampa, Florida. Because of our close proximity to University of South Florida's Tampa campus (we even have a Bullrunner stop right outside), many of our residents are USF students. But we do also have residents who attend Hillsborough Community College, or take advantage of us being a 25 minute drive to University of Tampa. Contact our leasing office to see if College Town @ USF is within a reasonable commute to your college or university!




CAN GUESTS/ VISITORS STAY OVERNIGHT?


Any tenant is allowed to have a guest visit or spend the night at any time without the need to register or sign them in. However, a guest is not allowed to stay for more the 3 days at a time. Roommate consideration must be taken into account with all visitors. Guests must be accompanied by the tenant whom they are visiting at all times when inside the apartment.




WHAT SAFETY MEASURES ARE TAKEN BY MANAGEMENT?


We are a gated community that has 24/monitored access. We also offer 24/7 emergency maintenance, and all of our units are securely maintained by a key fob system. Contact our leasing office for details.




WILL I HAVE A PRIVATE BEDROOM?


Yes, all tenants have their own private bedroom.




WILL I HAVE A PRIVATE BATHROOM?


Yes, all tenants have their own private bathroom.




HOW ARE THE UNITS RENTED?


Each resident will have their own lease per bedroom.




HOW FAR FROM CAMPUS IS COLLEGE TOWN @ USF?


College Town @USF is less than a half mile away from University of South Florida's Tampa Campus. While its easy to walk to, there is also a BullRunner bus stop right outside.




ARE PETS ALLOWED?


College Town @ USF is (with some restrictions) an animal-friendly facility. Anyone requesting to have a pet must submit their request to the Leasing Office, and complete all necessary paperwork, including signing the Pet Addendum and Roommate Authorization Form. Residents with an approved pet must pay a refundable $250 security deposit and $25 pet fee per month. Following guidelines pursuant to the Federal Fair Housing Act and your state’s Human Relation Commission, College Town Communities is committed to making reasonable accommodations to allow a Service Animal or Emotional Support Animal (ESA) to live with a resident in the Leased Premises. Applicants and current residents requesting such accommodations must contact the Leasing Office prior to bringing the Service Animal or ESA on property, complete all necessary paperwork required by your state’s Human Relations Commission, and be granted written permission by Landlord in order to do so. More information regarding your rights and responsibilities to allow a Service Animal or Emotional Support Animal to live with you in the Leased Premises can be found here.




ARE THERE LAUNDRY FACILITIES?


Colege Town @ USF has a washer and dryer available in every unit.




WHEN WOULD I MOVE IN?


All leases start on August 15, 2022.




HOW LONG IS A LEASE TERM?


We offer BOTH school-year leases and full-year leases! All leases begin on August 15, 2022. School-year leases run through May 24, 2023, and full-year leases run through July 24, 2023.




DO YOU PERFORM BACKGROUND OR CREDIT CHECKS DURING THE APPLICATION PROCESS?


Background checks are performed on every student who wants to live at College Town @ USF. A credit check is performed separately on the parental guarantor for each College Town tenant.




IS THERE AN APPLICATION FEE?


No, there is no fee to apply to live at College Town @ USF. There is, however, a $299 Administrative/Facilities Fee once you have decided to complete a lease to live at College Town @ USF.

The Administrative/Facilities Fee is a nonrefundable annual fee due at lease signing for all applicants and renewals. The fee covers the online application process, renewal lease generation, resident and guarantor screening, on-site security, annual lock programming, 24-7 access to the online Resident Portal, security camera and entrance gate monitoring and maintenance, after-hour call center services, and maintenance of all amenity spaces.




IS ALCOHOL PERMITTED IN MY UNIT?


Assuming you are of the legal age, you may consume alcohol in your apartment. No alcohol is permitted in the outdoor areas and we ask you to respect all community guidelines.




MAY I PAINT THE WALLS IN MY UNIT?


No. The apartments are already painted. You may decorate your apartments with posters, tapestries, Christmas lights, etc. Please use thumb tacks or nails when hanging things on the walls. Do not use Tape, Glue, Gummy poster hangers, 3M double sided sticky pads, etc. Do not use wall decals, as they will delaminate the face of the drywall. Any unnecessary damage to the apartment walls could lead to you having to pay for repairs.




DO I NEED TO BRING MY OWN BEDDING OR WINDOW TREATMENTS?


College Town @ USF provides a full size bed frame and full size mattress. You will need to bring a mattress pad, sheets, blankets, comforters, pillows and bed spread. Every unit will include mini blinds on each window and you may add window treatments if you desire, but the blinds must stay in place.




AM I REQUIRED TO CARRY RENTERS INSURANCE?


We do require every tenant to carry renters insurance. Tenants may procure their own renter’s insurance policy and show College Town Communities management proof of that insurance and list College Town Communities as “Additional Insured” on that policy or tenants can work along with management to secure their Renter’s Insurance at move in by going with a third party insurance company at that time. This is done in our Leasing Office and often represents the most inexpensive costs for the most comprehensive coverages.




ARE YOUR FACILITIES DIRECTLY AFFILIATED WITH USF?


This property is primarily rented to University of South Florida students. We work closely with the University of South Florida but are a privately owned company.




CAN GRANTS, SCHOLARSHIPS, STUDENT LOANS, OR FINANCIAL AID BE APPLIED TOWARDS RENT?


Yes. You may use financial aid proceeds or any other 3rd party payment process to pay for your Rent at any of our facilities. Typically financial aid proceeds are dispersed directly to the student who in turn can then use those proceeds to pay for housing. If a rental payment is due and the tenant has not received their source of aid yet, proper documentation of this delay in aid must be presented to management in order to avoid any late fees to your account.




WHO DO I MAKE MY RENT OR SECURITY DEPOSIT CHECK PAYABLE TO?


Make checks payable to College Town @ USF.




DOES THE BULLRUNNER (USF SHUTTLE SERVICE) STOP AT THIS PROPERTY?


There is a BullRunner stop located in front of the property, so you can avoid the parking fees on campus.

Pro Tip: Add the USF app on your smart phone so you can see the bus schedule.




CAN I MOVE-IN EARLIER THAN MY LEASE START DATE IN AUGUST?


Early move-ins are subject to current availability and management approval. If you wish to move-in earlier than the lease start date of your signed lease agreement, please contact our leasing office.




WHO PAYS AN ADMINISTRATIVE/FACILITIES FEE, AND WHAT DOES IT COVER?


The Administrative/Facilities Fee is a nonrefundable annual fee due at lease signing for all applicants and renewals. The fee covers the online application process, renewal lease generation, resident and guarantor screening, on-site security, annual lock programming, 24-7 access to the online Resident Portal, security camera and entrance gate monitoring and maintenance, after-hour call center services, and maintenance of all amenity spaces.





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